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Support

Need a hand with StockPlus? Browse the common questions below, or reach out and we’ll help.

Get in touch

Email us at [email protected]and we’ll get back to you, usually within 1–2 business days. To help us respond faster, include your device model, OS version, app version, and a short description of what happened.

Frequently asked questions

How do I add a stock to my watchlist?

Open the app, search for a ticker or company name, and tap it to add it to your watchlist. Your watchlist syncs across your devices when you are signed in.

How do price and keyword alerts work?

Set a price target or a keyword on any ticker and StockPlus sends you a push notification when the condition is met. You can manage or remove alerts anytime from the Alerts screen. Make sure notifications are enabled for StockPlus in your device settings.

What is the Pulse Score?

The Pulse Score is a single at-a-glance signal that summarizes recent price action, momentum, and news activity for a ticker. It is a market information tool to help you prioritize what to look at, not investment advice.

Why didn't I receive my daily briefing?

The daily briefing is delivered as a push notification. If it did not arrive, check that notifications are enabled for StockPlus in your device settings, that you are signed in, and that your device has a network connection. If it keeps happening, email us and include your device model and OS version.

Is StockPlus free? What do I get if I upgrade?

StockPlus is free to start. A subscription unlocks higher limits and premium features. Subscriptions are billed through the App Store or Google Play, and you can view or cancel them anytime from your store account’s subscription settings.

How do I restore a purchase?

Open the app on the same store account you purchased with and use the Restore Purchases option in settings. If your subscription still does not appear, contact us with your purchase details and we will help.

How do I delete my account and data?

You can request deletion of your account and associated personal data by emailing us at [email protected] from the address on your account. We will remove or anonymize your data within a reasonable period, except where we are required to retain it for legal reasons. See our Privacy Policy for details.

Which platforms does StockPlus support?

StockPlus is available on iOS and Android.

Still need help?

If your question isn’t answered above, email [email protected]. For details on how we handle your data, see our Privacy Policy and Terms of Service.